What leads to a lost packet? UPS and USPS explained

front door package seashell wreath (Getty)

(NEXSTAR) – It’s over 850 million packages are expected will be shipping this holiday season, the US Postal Service estimates in early November. Unfortunately, not all of those packages will be delivered perfectly.

Some packages were wrongly taken by pirates – an estimated 210 million packages “Disappear from the porch” from November 2020 to November 2021. For others, packages may not even reach their porch.

A UPS spokesperson told Nexstar: “While not common, lost packages do happen. Representatives from Amazon, FedEx and the US Postal Service shared similar feelings.

What can lead to a lost package

According to UPS, a box that is too large or too small, with insufficient padding, poor labeling, and unclear delivery instructions can lead to lost packages. Reusing old boxes and not getting rid of old labels can also create problems.

In addition to packing your shipment correctly, USPS Notes it is important to include all elements of the destination address, such as the apartment number, PO Box, and ZIP code. If you’re sending a package, don’t forget the return address. USPS also recommends putting both shipping and return addresses on the card or piece of paper inside the package, which can be helpful if the shipping box is damaged or the mailing label falls off.

What to do if your package never arrives

How to report a missing package varies by shipping company, but most can be done online:

Having more information about the package can help you claim. That includes the sender and receiver’s addresses, the size of the package, and most recent tracking information.

All four shipping providers offer online tracking for the packages that you are shipping and receiving.

Beware of scams

Scammers send phishing emails with fake tracking links that can allow unwanted access to your personal information or download malware to your device. They may also try to trick people into paying for new shipping, or use a fake “missed delivery” card to ask you to call them.

The Better business room is encouraging consumers to watch out for suspicious texts, calls or emails about their packages. In addition, BBB recommends checking the authenticity of any claims about your package to avoid scams.

When your package arrives on your porch, be aware of porch pirates and how naked packing can attract them. What leads to a lost packet? UPS and USPS explained

Dais Johnston

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