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The restaurant was slammed for ordering employees to PAY for their order mistakes

A RESTAURANT has taken to the internet after asking its waiters and waitresses to pay if they made mistakes when taking customer orders.

The Local Pub and Oyster Bar in Charlottetown, Canada, informed their employees of their new policy: If you take customer orders incorrectly, you have to pay for them.

The Local Pub and Oyster Bar in Charlottetown, Canada, informed employees that they would have to pay for order errors

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The Local Pub and Oyster Bar in Charlottetown, Canada, informed employees that they would have to pay for order errorsCredit: Facebook
A screenshot of the message was leaked to Reddit and has been called

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A screenshot of the message was leaked to Reddit and has been called “inappropriate” by some.Credit: Facebook

A snippet of their post read: “Effective immediately, the grace period for servers making avoidable errors has expired, which means we are implementing a new policy.

“Each individual gets three strikes, which we expect to offset 50% of the error. After 3 we expect you to cover 100%”.

The post was then uploaded to Reddit and opinions were divided.

Some users agreed that the restaurant’s request to its employees was inappropriate, and many said it was absurd to ask already underpaid employees to pick up the tab for their mistakes.

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But others felt the bar’s approach would allow staff to improve their attention to detail and listening.

One person wrote: “Effective immediately, the grace period for servers that are humans has ended. If a server behaves like a human from now on, you now have to pay for this error.”

“Imagine if you had the guts to tell people you’re paying $2.30 an hour, if they screw up they have to pay you,” added another.

A third said: “While I agree with everyone’s thoughts on this whole matter, I still wonder how I can teach attention to detail.

“Sooooo many people aren’t paying attention and make tons of mistakes and then fight with you about it. I’m sure you’ve all experienced it (I think anyway).

“Cleaning up someone’s mistakes for not taking the time to listen, process and execute.

“The only place I know of where this is successfully taught is in the military. Obviously these managers/owners are wrong. I’m just thinking out loud.”

A Reddit user agreed with the third, commenting, “How dare a business owner expect high performance from their employees? The absurdity”.

The same day, the restaurant removed its post and publicly apologized to its employees and customers on its Facebook page.

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Speaking to their staff, they said: “While it’s fair to say that new restaurants are under a lot of pressure and that opening during these crazy times has added to that pressure, it’s unfair to put that burden on our waiters’ shoulders. “

The restaurant continued, “We take full responsibility and will work harder to create a culture that you are all proud to be a part of.”

This story previously appeared on News.com.au and has been republished with permission.

Many people thought it absurd to ask already underpaid employees to foot the bill for their mistakes

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Many people thought it absurd to ask already underpaid employees to foot the bill for their mistakesPhoto credit: Getty

https://www.thesun.co.uk/fabulous/food/17939870/restaurant-slammed-staff-pay-ordering-blunders/ The restaurant was slammed for ordering employees to PAY for their order mistakes

Dais Johnston

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