Taylor Swift fans sue Ticketmaster for ‘unfair business practices’

Taylor Swift’s fans are suing Ticketmaster over the presale ticket fiasco for her Eras Tour.

Pre-sale tickets for the North American leg of the 32-year-old singer’s 2023 tour were released last month.

However, the events site Ticketmaster crashed and many took to social media to express their disappointment.

Shortly after the pre-sales started, tickets started popping up on resale sites for as much as $22,000 (£18,500).

The general pre-sale was originally supposed to take place on Friday (November 18), but was ultimately canceled due to “extraordinarily high demands on the ticket systems and insufficient remaining tickets”.

Now, about 26 Swift fans have filed a lawsuit in Los Angeles County Superior Court, accusing Ticketmaster of “deliberately and purposefully” allowing scalpers and bots to purchase concert tickets.

“Ticketmaster was keen to allow this rule because Ticketmaster is paid again with additional fees every time a ticket is resold,” the lawsuit explained.

“Millions of fans waited up to eight hours and were unable to purchase tickets due to insufficient ticket clearances,” the document reads meeting allegedly.

(AP)

“Ticketmaster doesn’t charge high prices to provide better service,” the suit explained. “It charges higher prices because it has no real competition and wants to take every dollar it can from buyers.”

Last month, Swift also shared her take on the situation in a post on Instagram Stories.

“It’s really difficult for me to entrust these relationships and allegiances to an outside entity and it’s excruciating for me to just watch failures happen without recourse,” she wrote.

“I will not apologize to anyone because we have asked them on numerous occasions if they can handle this type of demand and we have been assured that they could.

“It’s really amazing that 2.4 million people got tickets, but it really annoys me that many of them feel like they went through multiple bear attacks to get them.”

European dates for the Eras tour have not yet been announced.

https://www.independent.co.uk/arts-entertainment/music/news/taylor-swift-fans-suing-ticketmaster-lawsuit-b2238812.html Taylor Swift fans sue Ticketmaster for ‘unfair business practices’

JOE HERNANDEZ

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