TalkTalk raises prices by up to £30 for millions of customers as cost of living soars

TALKTALK is expected to raise prices by up to £30 for millions of broadband customers this year.

A 9.1% increase will be added to bills from April, to around £2 a month.

TalkTalk is raising prices on TV and broadband packages


TalkTalk is raising prices on TV and broadband packagesCredit: Alamy

The cost of living has skyrocketed, with energy bill and food prices increase and tax increase scheduled in April.

Inflation, which measures the rising cost of consumer goods, has risen the highest level in 30 years this month.

TalkTalk pricing before January inflation rate – spiked to 5.4%, as announced yesterday – plus 3.7%.

This is slightly less than the increase planned by competitors including BT, EE and Vodafone, which add 3.9% to the inflation rate.

For example, the company’s Fiber 64 plan costs £24 but will cost an extra £2.20 a month from April, up to a £26.40 annual increase.

Customers who have added TalkTalk TV to the same broadband deal are now paying £28 a month.

That figure is set to rise to £30.50 from April – an increase of £2.50 monthly plus £30 over the course of a year.

It is expected that millions of customers will be affected by this price increase, but last year two groups were exempted from the price increase.

That includes consumers the provider deems vulnerable and those who signed up between November 10, 2020 and February 28, 2021.

It’s unclear what exemptions, if any, will apply this year but we’ll update this story with details as we know more.

TalkTalk has not confirmed these figures, but the company’s prices are still increasing each year.

Example: TalkTalk last year added up to £36 one year for the customer’s bill.

The Sun has reached out to TalkTalk for comment.

The average EE or BT customer will see their bill increase by £3.50 a month or £42 a year.

Meanwhile, most Britons using Vodafone will expect to pay around £2.88 more per month, an annual increase of £34.50.

How can I save money on my broadband bills?

If you are a TalkTalk customer and are worried about your bills going up in April, you can take the following steps.

Don’t ignore the problem and contact the company about your concern – they can help.

For example, they may offer you a payment extension to give you more time to pay your monthly bill.

A Virgin Media customer save almost 700 pounds on their TVs and broadband packages just by asking the company.

Rising prices might make you consider switching to a cheaper company, but make sure you check your contract first.

Some companies include annual CPI increases in the original deal, in which case you’ll be charged for going early.

TalkTalk has not confirmed whether customers will be charged if they want to leave.

If you decide to switch, comparison sites like Compare the market and Moneysupermarket can help you find cheap deals.

Families using benefits like Universal Credit can often get cheaper broadband plans.

Some companies offer special discount rate for customers who are using Universal Credit or other benefits.

TalkTalk has partnered with the Department for Work and Pensions to provide six months of value Free broadband for job seekers.

Job center staff will hand out vouchers, so contact your job instructor to see if you qualify.

BT offers £15 a month basic phone and broadband packages for households claiming certain benefits – this deal is unaffected by this year’s price increases.

Virgin Media also has Cheaper offers for Universal Credit users.

Virgin Essentials’ £15 a month offer is only available to existing customers – but it could be a good option if you’re already signed up and looking to keep your costs down.

Martin Lewis explains how to use the internet for free if you’re on Universal Credit TalkTalk raises prices by up to £30 for millions of customers as cost of living soars


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