Some Android phones have bugs that prevent them from calling the police

Google Pixel 3, released in 2018, has been reported to be affected (Getty)

A handful of phones in the US running Google’s Android operating system don’t appear to be able to call the police.

The tech giant has confirmed that some of its Pixel phones are affected by the glitch in ‘limited circumstances’.

The first problem arose on Reddit last week, when a user posted that Pixel 3 phone cannot dial 911.

According to owners, Pixel phones will constantly malfunction when they try to call emergency services.

“My phone gets stuck immediately after one ring and I can’t do anything but click on apps with emergency calls running in the background. That’s all while the phone notifies me it has sent my location to emergency services,’ Reddit user KitchenPicture5849 wrote on the r/GooglePixel forum.

Responding to the post, a Google spokesperson said the company was aware of the issue.

“Based on our investigation, we are able to reproduce the issue in limited circumstances,” the verified account wrote.

‘We believe the issue is only present on a small number of devices with the Microsoft Teams app installed when the user is not signed in.

‘We are currently only aware of one user report regarding the occurrence of this bug.’

Google recommends that Pixel users who have the Microsoft Teams app on their phone either sign in to the app or uninstall and reinstall it.

The spokesperson also added that an update to Teams will be rolled out in the future to fix the issue.

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Huynh Nguyen

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