A FAMILY Ryanair passenger has been told they will not be allowed to board their flight because the airline has misinterpreted the new Covid travel rules.
The UK government website states that vaccination Britons can enter Italy by showing they are fully vaccinated.
They must also present proof of a negative PCR test performed within 48 hours prior to entry into Italy or a negative antigen test performed within 24 hours prior to entry into Italy.
However, passengers have revealed that Ryanair emailed them saying only PCR tests would be accepted on board – not antigen tests.
The passenger – who is flying tomorrow and has already spent £600 on holiday – has arrived Reddit complain.
Using the u/VeryLazyLewis handle, they wrote: “I’m visiting family because Christmas. I’m happy to fly with Europe’s worst airline: Ryanair.
“They emailed me this morning saying that you can only enter Italy if you have an incorrect negative PCR test result.
“You can also do a quick test within 24 hours. The UK government and Italian government websites also state this and there are no urgent changes. We both have triple vaccinations. time.
“I called and tweeted Ryanair and they claimed these were customer service rules that were put in place completely unmoving.
“Between tests, flights, trains and hotel stays we spent around £600 on this.”
Others have gone through the same thing, with many Twitter to request answers from Ryanair.
One person tweeted the airline saying: “Can you reply or admit your big mistake in requiring passengers traveling to Italy to PCR [tests] when there is only antigen [tests] requested?
“Are you refunding everyone who spent money to order an expedited PCR test?
Another wrote: “Hi, can you confirm that an email sent to travelers from the UK to Italy saying that only PCR testing was accepted was by mistake and that a 24-hour antigen test would also be done. accept (according to the request sent by Italy) ?”
A third wrote: “Why are you giving incorrect information to people traveling to Italy from the UK?
“Italy accepts an antigen obtained within 24 hours of entry. Please correct this.”
Sun Online Travel has contacted Ryanair for comment.
We have rounded Requires entry to popular holiday destinations, including Italy, France, Spain and the United States.
Ryanair already has canceled all flights to Morocco until February 1 of the following year.
The Morocco The government has issued a ban on foreign flights until next week as the world races to get the new Omicron variant, but Ryanair has decided to extend the timeframe due to a “lack of clarity” from the country this.
https://www.thesun.co.uk/travel/17094838/ryanair-italy-flight-covid-tests/ Ryanair passengers angry after airline misinterpreted entry requirements