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Oklahoma City residents are still in a cold condition at the apartment complex, frustrated management can’t release the heat

OKLAHOMA CITY (KFOR) – Tenants at Foxcroft Apartments in Northwest Oklahoma City aren’t sure how long they’ll have to wait for the heat to return after months of absence. A newly hired plumbing contractor is struggling to find the gas leak that is causing the heating problem.

“This is ridiculous,” said tenant Cathy Chatmon. “I don’t understand why we can’t be without heat.”

She and others at the complex, located at 6810 NW 16 St., were furious. They say they no heat since the temperature started to drop in October.

Tenant Donna Bernardini says: “I’m tired of the cold. “I have a sleeping bag on my bed. Three blankets. I just need my heat.”

Third, Chatmon told KFOR that she and a neighbor received unsolicited information.

“The manager told me at 10 a.m. today that there won’t be any heat until February 2022,” Chatmon said Tuesday.

The photo goes with the story
Foxcroft apartment

Foxcroft Apartments management decided not to comment to KFOR, so we can’t confirm if that’s the exact date. So we reached out to Oklahoma City officials who worked on the complex.

OKC City of Ombudsman Service Director Mike Miller said he doesn’t believe it will take until February for heat to return at the complex. He said on Tuesday that it had extended an invitation to the owners of the apartments, Foxcroft Exchange, because of a lack of heat.

Miller also reported that the complex hired a plumbing contractor to fix the gas leak that caused the heating problem. He explained that the gas line was old and buried under the concrete, so the contractor had to struggle to find the leak.

“Inspection services will continue to monitor the situation and continue to work with the contractor,” he said. “We’ll be there every day to check on their progress, see where they are, but they could get another certificate as early as tomorrow.”

He said the complex could be fined on a daily basis as heat shortages persist.

Meanwhile, tenants were forced to wait in their cold apartments.

“It made me feel like I was robbed for paying my rent on time.” Bernardini said. “Basically, I’m being robbed of my heat.”

“There was nothing we could do,” Chatmon said. “If I take charge of my own heat, it will continue. I don’t have the ability to just pack and move. I don’t know anyone who can. We are still in the midst of a pandemic. A lot of people are unable to pack up and move.”

Some tenants told KFOR they were considering staying in a hotel or even moving out altogether.

The City of OKC advises those in dire need of assistance to call the Community Services Hotline at 211.

https://kfor.com/news/local/oklahoma-city-residents-still-in-the-cold-at-apartment-complex-frustrated-management-not-getting-heat-back-on/ Oklahoma City residents are still in a cold condition at the apartment complex, frustrated management can’t release the heat

JACLYN DIAZ

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