NHS app hangs for five hours, causing chaos over Covid travel

The NHS application and website Other specialized experience power-off yesterday, causing chaos for travelers trying to access their Covid Pass vaccination records.

Users trying to access their NHS cards online last night encountered the error message: “There is currently a problem accessing the Covid card on the NHS App and website. We are investigating the issue and will update as soon as possible.”

The official NHS Twitter account then offered some assurances that the developers were working out technical issues with the website and apps.

Shortly after midnight, the NHS tweeted: “We have identified the cause of the disruption issues with the NHS COVID Pass and are working urgently to resolve it. We apologize for any disruption caused by these issues.”

NHS website and app experienced another major outage on October 13, with the Covid Pass function inactive for four and a half hours.

Some travelers reported not being able to access their Covid vaccine certificate at the airport, where many airlines and destinations require you to show proof of identity. vaccination before traveling or at the border.

Travelers often have a short window of time to check in and go through security to present proof of vaccinations, so centralized systems with hours-long power outages can be a real problem. for vacationers.

Tourists who have a problem can also pre-load Covid Pass to travel, to avoid detection electronic problem like yesterday.

In October, journalist Caroline Frost told Sky News that she had missed her flight to France due to a technical problem.

“I had all the documents before, but there was nothing they could do about it,” she said.

“It was a moment of unemployment. [The airline staff member] say ‘I sympathize, but there’s nothing I can do’. She called her superior, there was nothing he could do.

“It was incredibly frustrating, and felt like such a waste of money. And of course, once the app is up and running, I’m the same person, I’ll be eligible for travel vaccinations.”

The blackout occurred shortly after Boris Johnson announced it increase the use of vaccine passports, will be needed to access larger events and nightclubs across the UK from next week. NHS app hangs for five hours, causing chaos over Covid travel

Tom Vazquez

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