Low-income families can save £500 a year on water bills

LOW INCOME households are being hit by rising energy costs and falling Universal Credit payments, but you can still save money on your water bill.

Water companies offer a range of support options for struggling households that can cut your bill by up to 90% depending on where you live, saving you hundreds of pounds. .

Some families will be able to get money from their bills


Some families will be able to get money from their billsCredit: Getty

Household bills already set to increase amid energy crisis and inflation concerns.

One regular fee is the water bill, which averages £400 a year in England and Wales.

Unlike energy companies, you cannot shop around for a new water supplier and be left with anyone who supplies supplies in your area.

But low-income households and beneficiaries are already grappling with the end of General credit increase, can still reduce their water bill – even if other costs are going up.

Who is eligible?

Large families using Universal Credit or other benefits may be eligible for a limit on their bill. WaterSure Program.

To be eligible for the program, you will need to install a water meter and demonstrate that you need to use a lot of water.

You also need to have three or more children under the age of 19 living in the home and receiving child benefit for them.

Also, someone living in the home must have a medical condition that means you need a lot of water, such as skin conditions like psoriasis, Crohn’s disease, or ulcerative colitis.

How much can I save?

Bills are limited to the average amount for your supplier, so the amount you can save will vary.

The Consumer Council on Water estimates that bills are reduced by an average of £270 through the scheme.

Yorkshire Water says its low-income customers can save an average of £534 a year using WaterSure.

Universal Credit claimants can also save money on their water bills by switching to a social tariff with their provider.

Support ranges from price limits to discounts up to 90%, and you need to meet your local supplier’s eligibility criteria.

With the average UK water bill at around £410, according to industry group Water UK, £369 could be saved, depending on where you live.

Customers typically need a household income of less than £16,500, excluding benefits, to receive these rates.

You may also need to get benefits like Jobseekers Allowance, Housing Benefit, Universal Credit or Retirement Credit.

Here is what is offered.

Price limit

Low-income households receiving benefits below a specific threshold can apply for a limit on their water bill.

You need to apply directly to the company to receive the price list.

Water has affinity introduced a cap of £103.70 for low-income households in areas such as Bedfordshire and Hertfordshire under its Lifted tariff.

You will need a household income of less than £16,385 excluding allowance.

Portsmouth Water’s Tariffs help offers low-income households or pensioners earning less than £16,480 per year a £77.76 limit on their bill.

Customers with Dŵr Cymru Welsh Water in Wales can get a limit on their bills of £250 per year.

This is based on a one-person household earning less than £9,200, or £13,900 for a two-person household and £15,055 for three or more.

South East Water customers with benefits or income below £16,835 can get a limit of £143.12 in the east and £123.44 in the west.

United Utilities offers its customers in the north-west of England a limit of £256.20 for a Pension Credit recipient or £361.80 for two.

Low-income households with bills of more than £430 can benefit from the £418 limit with Yorkshire Water’s WaterSupport tariff.

The limit for those in the York waterworks area is lower at £356.97.


Tax discount

Other providers offer discounted rates depending on the customer’s financial situation.

Eg, Severn Trent water.

The same, similar, Southern Water’s Essential Tariffs 20% to 90% discount based on household income.

It is offered to customers earning under £16,385 and saving under £16,000.

Cambridge country customers can get 60% off the first year and 40% afterwards if they get Pension Credit or earn under £16,380.

The Consumer Council on Water has a list of social tariffs offered based on your local supplier.

It comes like General Credit claimants are facing their earnings once the weekly £20 gain ends.

Household expenses also increase due to energy crisis.

This has led to predictions that inflation will costs families £1,800 at the end of the year.

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