If a pirate attacks your home in Austin, call 311

AUSTIN (KXAN) – It’s high season for pirates – and thieves are attacking Austin’s doorstep.

“We were alerted to movement at the front door and we looked pretty quickly and actually saw that guy was stealing our package,” said Jerry Naiser, an Austin-based businessman. person in Austin said.

As of October 1, theft calls now go through 311 instead of 911. That means patrols aren’t directly responding to criminals.

Naiser says that’s exactly what he did.

“They told me to go online and file a report there,” he said.

Such service requests may be made through iReportAustin.com or on the Austin 311 app.

According to the APD, “the victim called 311, and they were given a ticket number. We called them back to make a record.”

Employees said KXAN Naiser’s request for service was made on November 15, and another APD employee called him back on November 18, after being unable to contact each other since then. onward, Naiser’s ticket was closed, according to police. .

Naiser is currently taking to social media to arrest the suspect.

“Well, I’m offering $1,000 for information leading to the arrest and conviction of this guy,” he said.

Other charges that have now gone through 311 include animal service, minor collision without a trailer, speech disorder, and prostitution. The premise is that all ongoing nonviolent crime should be directed to 311 instead of 911.

If there is an immediate threat to public safety, you should call 911, and the team will send a police officer.

According to information obtained by KXAN through a public records request to the City of Austin, 88 calls to 311 were directed to 911 between October 1 and October 13.

Brianna Hollis will have more on this story tonight on KXAN News at 9pm and 10pm

https://www.kxan.com/news/crime/if-a-porch-pirate-hits-your-home-call-311-apd-says/ If a pirate attacks your home in Austin, call 311


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