HUNDREDS of Halifax and Lloyds Bank customers are having trouble accessing their accounts after the bank’s online service was down.
According to claims tracking website Downdetector, customers were struggling to get online around lunchtime today.
Nearly 330 Lloyds Bank customers have reported problems, with nearly 400 Halifax customers also complaining of problems.
Most of the issues reported were due to issues with online banking and mobile banking.
The affected areas appear to be around Norwich, London and Birmingham.
Angry customers took to Twitter to complain.
One user said: ‘Both Lloyds and Halifax apps not working’
Another asked: “Anyone else’s Lloyds banking app is broken”
Another customer tweeted: “I’m seeing a lot of reports of ‘Down Detector’ for Halifax at the moment.
“I’ve tried on mobile with and without Wi-Fi and wired Ethernet on a Windows computer. I think you have a problem.”
The two banks are owned by Lloyds Banking Group, which also owns the Bank of Scotland, with 18 million customers in the UK.
The Sun has reached out to Lloyds Banking Group for comment.
More to follow…
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https://www.thesun.co.uk/money/16965696/halifax-lloyds-bank-go-down/ Halifax and Lloyds Bank go down as hundreds of customers struggle to pay