BT, EE and Vodafone to reach millions of customers with bills rising to £74 a year in April

BT, EE and Vodafone are increasing bills by up to £74 a year, a further blow to families struggling with the rising cost of living.

The telecom giants are raising prices 9.3% from April at a time when Britons are facing rising energy bills, food costs and taxes.

Internet and mobile bills to increase from April


Internet and mobile bills to increase from April

All three broadband and mobile phone carriers increase their prices annually based on the inflation rate – announced today – plus 3.9%.

The Consumer Price Index for January hit a 30-year high at 5.4%, the Office for National Statistics said today.

We’ve looked at some of the most common mobile deals and broadband costs to figure out how much extra you might be charged.

However, the increase may be less depending on what services and products you have signed up for.

A Sun investigation found that EE – owned by BT – is raising prices by as much as £73.68 a year.

That’s more than for someone with a monthly contract for the iPhone 13, with 128GB of storage and unlimited data.

Consumers under cheaper contracts will also have to pay more.

Someone with a Samsung Galaxy A12 BT Mobile with 64GB of storage and 15GB of data, would pay an extra £1.60 a month – that works out an extra £19.20 a year.

EE and BT are also increasing broadband prices by up to £3.25 a month.

Customers who signed up for BT Fiber 2 with a landline now pay £34.99 a month but will be charged £38.24 from April.

Over the course of a year that figure adds £39 on their internet bill.

BT says the average price increase will be £3.50 a month – or £42 a year.

Yesterday, the company said it “remains committed to supporting customers who are struggling financially and has a number of options to help them”.

Vodafone customers contracted from December 9, 2020 will see their bill increase by the CPI rate plus 3.9%.

That means its Superfast 2 broadband contract will increase by £1.86 a month – costing an extra £22 a year.

Vodafone says most customers will pay between £2.32 and £2.88 more per month – a total of £34.56 a year.

In one announced yesterday’s release it said the increase was due to increased costs of energy, logistics and transportation staff.

It also blamed cost increases from Ofcom, the regulator, and supply chain changes.

How much will my bill increase?

Your internet or mobile network provider will contact you to let you know how much your bill will increase in April.

If you’re a BT, EE or Vodafone customer, there’s an easy way to find out how much you’ll pay from April.

Just find out what 9.3% of your current monthly bill is – you can use an online percentage calculator to work it out.

Then add those two figures together – this will give you your new monthly payment.

To find your annual expenses, multiply that total by 12.

How can I save money on the internet and on my phone?

The first thing you should do is talk to your supplier, as you can negotiate a cheaper deal.

A Virgin Media customer save almost 700 pounds on their TVs and broadband packages just by asking the company.

Rising prices might make you consider switching to a cheaper company, but make sure you check your contract first.

BT and Vodafone have both confirmed that you can’t leave your contract early just because of the upcoming price hike.

This is because the annual CPI increase plus 3.9% is already included when you sign the agreement.

You may face additional fees if you cancel before your agreed contract expires

If you decide to switch, comparison sites like Compare the market and Moneysupermarket can help you find cheap deals.

Families using benefits like Universal Credit can often get cheaper broadband plans.

Some companies offer special discount rate for customers who are using Universal Credit or other benefits.

BT offers £15 a month basic phone and broadband packages for households claiming certain benefits – this deal is unaffected by this year’s price increases.

Virgin Media also has Cheaper offers for Universal Credit users.

Virgin Essentials’ £15 a month offer is only available to existing customers – but it could be a good option if you’re already signed up and looking to keep your costs down.

There’s an O2 Virgin Media scheme to help needy Britons Get free mobile data.

The National Data Bank provides community groups across the country with data cards or SIM cards to hand out to those in need.

Martin Lewis explains how to use the internet for free if you’re on Universal Credit BT, EE and Vodafone to reach millions of customers with bills rising to £74 a year in April


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