Blizzard apologizes for the bumpy launch of Overwatch 2

Blizzard has apologized for this surveillance 2‘s Launch Week Issues and says the team hasn’t lived up to expectations with the debut of its FPS sequel.

Overwatch 2 faced a lot of issues at launch, with players getting stuck in long queues, being booted out of the game due to server issues, and Blizzard’s servers being subjected to DDoS attacks. Now Blizzard has commented on these teething problems.

In an Overwatch 2 launch status update posted on the Blizzard forums, the game’s Community Manager Jodie said:

Hello heroes. Yesterday was an exciting day for the Overwatch team – a day we know you’ve been looking forward to for a long time. While millions of people are enjoying the game, the release didn’t live up to your expectations or ours.

First of all, we would like to apologize to our players. We expected Overwatch 2’s launch to be smooth. We hold ourselves to a higher standard and work hard to solve the problems you encounter.

Jodie then went on to explain how Blizzard is addressing these issues, from working on its servers to improve stability to lifting phone number requirements following backlash against that system. Jodie also confirmed that players will not lose progress or items when it comes to merging their accounts, and that Blizzard is also addressing an issue where heroes and items are incorrectly banned for existing players.

Ultimately, both Blizzard and Overwatch 2 players want the same thing – for everyone to be able to play Overwatch 2. Hopefully these issues will be fixed sooner rather than later. Blizzard apologizes for the bumpy launch of Overwatch 2

Emma Bowman

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