Bad Bunny fans denied access to Mexico performance amid ‘unprecedented number of fake tickets’

Bad Bunny fans were barred from entering a concert in Mexico on Friday (December 9) after the gig was embroiled in a ticket chaos.

The 85,000-seat show at Mexico City’s Estadio Azteca has struggled after “an unprecedented number of fake tickets” were used to gain entry.

This resulted in a number of fans with legitimate tickets being denied entry to the concert.

The problem is believed to have been caused by Mexico still using a paper ticketing system, which facilitates counterfeiting and counterfeiting of ticket copies.

Following Friday’s incident, Ticketmaster Mexico issued a statement apologizing to the fans affected.

In a translated statement, the ticket company claimed that fraudulent traffic confused their systems, meaning fans with legitimate tickets couldn’t get access.

It also assured that it will issue a refund to all fans who did not attend the event with official tickets.

“The inconvenience at the entrances was a consequence of the high, unprecedented number of counterfeit tickets, which led to an above-average crowd,” the translated statement said.

“The crowds caused confusion and made access to the stadium difficult, resulting in people with legitimate tickets being denied entry.”

In a statement of their own, the Estadio Azteca venue said they had closed the entrances for security reasons and hired private security.

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Ticketmaster has pledged to work with consumer protection agency PROFECO to prevent future fraudulent sales.

The Independent has reached out to representatives from Bad Bunny and Ticketmaster for comment.

Another sold-out Bad Bunny concert took place on Sunday (November 11), but it is not yet known if similar problems have arisen.

Last month, the Puerto Rican rapper was revealed to be Spotify’s most-streamed artist of the year with 18 billion streams worldwide.

He is the first artist ever to achieve this title three years in a row.

https://www.independent.co.uk/arts-entertainment/music/news/bad-bunny-fans-mexico-gig-fake-tickets-b2243368.html Bad Bunny fans denied access to Mexico performance amid ‘unprecedented number of fake tickets’

JOE HERNANDEZ

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