A flaw in American Airlines’ scheduling platform reportedly allowed pilots to cancel thousands of flights as delays and cancellations derailed July 4 travel plans across the country.
CNBC reported on Saturday that more than 12,000 July flights were missing a captain, first officer or both after pilots were allowed to drop orders through a malfunction in the planning platform.
“They failed to keep the IT system running properly and now thousands of flights have no pilots assigned,” said Dennis Tajer, American Airlines captain and spokesman for the Allied Pilots Association, adding that the situation ” Uncertainty for passengers” and pilots.”
The airline has reportedly suspended the flight schedule service.
“We understand that these are important tools for our pilots and are working as quickly as possible. We will provide updates throughout the day as we learn more,” American Airlines emailed the pilots on Saturday.
CNBC reported that a similar issue arose in 2017 and the pilots were offered 150% pay in return for picking up the canceled flights.
In a statement to Fox News Digital, American Airlines said it does not expect the glitch to have any “operational impact.”
“A technical issue has occurred in our pilot trip trading system,” the statement said. “As a result of this technical error, certain trip trading transactions could be processed when they should not have been allowed to. We have already restored the vast majority of affected trips and do not expect any operational impact from this issue.”
The glitch comes as thousands of flights have already been delayed or canceled over the bank holiday weekend as airlines struggle with staff shortages.
More than 7,100 flights to, from and through the United States were delayed and another 535 were canceled on Friday.
According to Airlines for America CEO Nicholas Calio, thousands of flights have been disrupted over the past week even after airlines cut 15% of the flights they had scheduled for the peak summer months — June through August — to make remaining flights more reliable close.
https://nypost.com/2022/07/03/american-airlines-glitch-leaves-thousands-of-flights-without-key-crew/ American Airlines breakdown leaves thousands of flights without essential crew