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‘It’s hard for me to walk’: The SUV stolen from Pep Boys

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AURORA, Colo. (KDVR) – One viewer is coming to FOX31 Problem Solvers for help, saying her SUV was stolen at a local Pep Boys and now she’s stuck months later with nowhere to go. turning.

Arrelda Taylor said she is feeling extremely overwhelmed right now.

“I am disabled. I have screws and plates all over the right part of the body. I have trouble walking and I have trouble getting in and out of the car,” Taylor said. “My whole life is turned upside down right now.”

In addition to health problems, Taylor has been without a car for months.

“March of this year, and I’ve been fighting since,” Taylor said.

Taylor said the fight started after she ditched her Chevrolet Tahoe at Pep Boys because work was suspended in March. When she didn’t hear from the store for days, she said she called to check.

“That’s when Pep Boys’ manager told me the truck wasn’t there,” Taylor said.

Aurora Police officials said they were able to locate the stolen vehicle in a neighborhood a few days later but were unable to locate the suspect. Taylor said all this is falling on her now.

“Pep Boys refuses to take responsibility for it, and the transmission is gone,” Taylor said. “The steering column is completely broken, the driver’s side door is ripped open, it won’t lock and I just don’t have the money to fix it.”

Pep Boys provided the following statement to FOX31:

This issue is being debated continuously. Pep Boys strongly objected to Ms Taylor’s claims. Pep Boys did not act sloppy or ill-timed. We are confident that when the facts are brought through the legal process, the Court will determine that Pep Boys acted appropriately at all times.

Insurance experts consider

Insurance expert Carole Walker says if a driver doesn’t have comprehensive coverage, their insurance won’t take into account the bill and it’s important to find out if the repair shop is financially responsible.

“Basically to say we are not responsible, if I were a consumer, I would definitely push back,” said Walker, chief executive officer of the Rocky Mountain Insurance Association. “Do they exercise accountability to make sure your car is safe? Has it been parked inside? Even if they do everything they can to protect your car… they are still responsible for your car and they are likely to carry insurance. ”

Walker also recommends using the Colorado Department of Insurance as a resource to help investigate and mediate between insurance companies for situations like these.

https://kdvr.com/news/problem-solvers/its-difficult-for-me-to-walk-suv-stolen-from-repair-shop/ ‘It’s hard for me to walk’: The SUV stolen from Pep Boys

Emma Bowman

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