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Houston Health Department is working to fix a website ‘glitch’ that exposed patients’ COVID test results, personal information

HOUSTON, Texas (KTRK) – The Houston Department of Health is warning its customers after a system glitch exposed their COVID-19 test results and personal information.

The health department said it became aware of the possible breach on the night of January 6 and that the portal was down for 48 hours. According to a statement from the department, the incident was not related to hacking and showed no indication of malicious intent or data misuse.

During that time, approximately 3,500 users of the portal had access to approximately 10,000 COVID results, including the patient’s name, address, date of birth, email address, test date, and test results.

According to a statement from the ministry, the incident was not related to hacking and there was no evidence of malicious intent or data misuse.

“The investigation to confirm the scope of the problem and collect the notification sources took several weeks. The root cause appears to be a technical issue in the portal that incorrectly linked several user accounts,” the health ministry said. economy said in a statement. “Mails are being sent to affected individuals to notify them of the incident and provide information about free identity protection services for a year. Those who receive the mail or use the portal. and have questions can be reached at 1-833-599-2432 from 8 a.m. to 8 p.m. Monday through Friday excluding holidays. The hotline is toll-free and offers interpretation services.”

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https://abc13.com/houston-health-department-covid-19-testing-portal-breach-online/11596613/ Houston Health Department is working to fix a website ‘glitch’ that exposed patients’ COVID test results, personal information

Dais Johnston

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