Chinese e-commerce company Dingdong apologizes after food safety concerns

Illustrative image of Chinese grocery app Dingdong
FILE PHOTO: The logo of Chinese food app Dingdong can be seen next to their app on a mobile phone in this illustration image taken on June 30, 2021. REUTERS/Florence Lo/Illustration

March 17, 2022

BEIJING (Reuters) – Chinese e-commerce firm Dingdong (Cayman) Ltd apologized on Thursday for selling expired food after the company was subpoenaed by Beijing’s Markets Inspectorate following a Beijing News food safety report.

Dingdong said it has halted operations at the site, which has relabeled expired vegetables with new expiration dates and marked frozen fish products as fresh, according to a statement posted on its official Weibo account.

“We sincerely apologize to our customers who have trusted us for a long time. We will identify and fix (them) problems to avoid a similar situation happening again,” the statement said.

Beijing’s Haidian District Market Inspection Bureau said it launched an investigation into Dingdong after Beijing News exposed the irregularities and conducted inspections at other fresh food e-commerce companies.

(Reporting by Beijing Newsroom; Editing by David Goodman and Jan Harvey) Chinese e-commerce company Dingdong apologizes after food safety concerns

Emma Bowman

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