BRITISH Airways has canceled all non-stop flights to Bangkok until October 2022, the airline has confirmed.
Passengers were told that routes to the capital city, which reopened for Britain last month, had been canceled due to “reduced and dynamic schedules”.
A passenger told The Points Guy: “I had a nonstop flight from London to Bangkok scheduled for just before Christmas but I was told that has now been cancelled, and BA has offered us tickets with Finnair via Helsinki.”
Email from Airline British “We’re sorry that your Bangkok flight was cancelled, we don’t underestimate the inconvenience this has caused,” said.
“We have now suspended service in Bangkok until October 2022.
If you still wish to travel, we may transfer your booking to a partner carrier, subject to availability and ticket value.
“Also, if you don’t want to travel anymore, we have other options including the option to receive travel vouchers in the future.”
Angry tourists took to social media to complain about the canceled flight to Thailand.
Twitter user Graham Rose said: “Please can someone help me. You canceled your 50th and 60th birthday flight to and from Bangkok in April and asked me to fly non-stop on another airline. “
Ashley Bloem-Sale also complained, tweeting: “My sister is getting married in Thailand and you have canceled all flights.
“Why were all your flights canceled until October. She couldn’t wait 12 weeks to get a refund for all her guests because the wedding was in February and everyone needed to book in advance. .”
A British Airways spokesperson explained that the winter route, which runs from October to March, has been unable to restart due to the pandemic and hopes to restart from October 2022.
They told Sun Online Travel: “Like other airlines, due to the ongoing Coronavirus pandemic, we are operating a reduced and dynamic schedule.
“We apologize to customers whose travel plans have been disrupted. In the event that a customer’s flight is cancelled, we are always in contact with them to offer options including a full refund.
“Customers who are unable to travel or opt out can also continue to change their flights or claim vouchers for future use as part of our Book in Trust policy, already applied from the beginning of the pandemic.”
The airline also canceled dozens of flights over the weekend due to bad weather and operational problems, including staff shortages.
And it came just a few days later British Airways was forced to cancel thousands of flights until March next year.
They are not the only airline that has been forced to cancel flights in recent weeks.
https://www.thesun.co.uk/travel/17093441/british-airways-cancelled-flights-thailand/ British Airways cancels all direct flights to holiday top Brit destination until next October